First of all I love Woolx, I love every item I have from them - so I was surprised when my first Eva tunic started to pill after just a few days of wear. Luckily Woolx has THE BEST customer service ever. I sent in the defective shirt and I was sent a brand new one, no questions asked. The replacement is perfect, I have it in green and Love Love Love it. It’s soft and beautiful, I love wearing it.