Woolx Shipping Information

Shipping, Exchanges, & Return Information

 


FREE Shipping available for all USA orders!
Free shipping is USPS or UPS our choice. Please make sure your address is deliverable by both UPS and USPS.


Orders usually ship within 24 business hours

Shipping days are Monday through Thursday.

UPS Delivery Available For USA Orders

If you prefer UPS delivery only you can select this option for an additional fee at checkout. UPS does not deliver to PO Boxes.

UPS 2-Day Delivery Available For USA Orders

2-Day delivery is two days after ship date. Shipping days are Monday through Thursday and the cutoff time for 2-day delivery is 12pm EST. 2-day orders placed Thursday - Sunday after 12PM EST will ship the following Monday.


Returns & Exchanges

You can process and print a pre-paid exchange label or get a QR code for the post office right online at https://returns.woolx.com.

Returns & Exchanges can be made up to 60 days after purchase
Exchanges are always free!
Returns for store credit are always free.
Returns for a full refund incur a $5.99 return shipping fee that is deducted from your final refund.
Clearance & discontinued items are all sales final.


INTERNATIONAL SHIPPING

Canada
Woolx does not ship outside of the US.