Question 1

HOW LONG DO I HAVE TO MAKE A RETURN OR EXCHANGE?

Accepted Answer

Please make all returns and exchanges within 60 days of purchase.

Items purchased from October 1st through December 25th have an extended return window of at least January 31st.

You can start a return or exchange at https://returns.woolx.com/#/

If returning for a refund there is a $5.99 restocking fee that will be deducted from your refund. You will only be charged that fee per order not per item.

All Return for Refunds will be processed 14-21 days after receiving the items back to the shipping department. Exchanges will be sent out in the next 24-48 hours after being scanned.

There is a limit of 2 exchanges per order.

Question 2

HOW TO: MACHINE WASHING AND DRYING

Accepted Answer

Machine Washing & Drying-

1. Machine Washing: Use a Cold temperature on the Gentle Cycle with like colors. Turn items inside out.

2. No Bleach or Fabric Softener.

3. Dryer: Tumble Dry on Low.

4. Iron: As needed on Low.

5. Dry Clean: Short Cycle.

To avoid potential snags while washing, make sure any zippers your garment is washed with are closed. Definitely avoid any contact with bleach as it will destroy the natural wool fibers. We also recommend against the use of fabric softeners as they can coat the wool fibers and reduce the fabric's ability to insulate and wick moisture.

Question 3

WHERE IS WOOLX MADE?

Accepted Answer

Right now all of our Woolx clothing is manufactured in China and Turkey. We're confident in their standards for production and quality. Our Merino Wool itself comes from Australia. All other work necessary to create and sell our products (design, product testing, customer service, shipping, etc.) is performed right here at our headquarters in Upstate NY. Our socks are made in the USA.

Question 4

WHAT'S THE WOOLX GUARANTEE?

Accepted Answer

All Woolx garments carry a satisfaction guarantee. Carefully try your Woolx on before removing the tags and check fit, comfort, and feel to make sure you will like the item.

Do not get makeup, heavy colognes or perfumes, or pet hair on the garment while trying it on as this renders it unsellable and, therefore, ineligible for return or exchange.

All Woolx garments are guaranteed against defects in material or workmanship and will be replaced or store credit issued if found to be defective. If you have a defective garment please fill out our warranty submission form at https://www.woolx.com/pages/woolx-guarantee

Question 5

I HAVE MULTIPLE DISCOUNT CODES. CAN THEY BE COMBINED?

Accepted Answer

I am sorry, only one discount code can be used per order. We also do not not post date any sale prices.

Question 6

HOW DO I JOIN?

Accepted Answer

Good news! If you are a current customer with an account, you're already a member. Simply log onto your account and view what cash Woolx points you've already started to collect. If you are new to Woolx or have never made an account before, click the Rewards button on the bottom of the screen and create an account.

Question 7

HOW DO I REQUEST AN EXCHANGE?

Accepted Answer

It is no problem to send your Woolx item(s) back for an exchange. We offer free shipping both ways on all exchanges.

You can fill out our return and exchange form and print a free pre-paid USPS return label or a QR code for Happy Returns to ship your item(s) back to us for an exchange, at the link below. You will need your order confirmation number and the shipping zip code of the order.

There is a limit of 2 exchanges per order.

Please note, that exchanges and store credits receive free return shipping. If returning for a refund there is a $5.99 restocking fee that will be deducted from your refund. You will only be charged that fee per order not per item. Refunds will take 14-21 days from the date that the QR code or prepaid label is scanned. Our returns department need to inspect the returns before issuing a refund.

https://returns.woolx.com

There is a limit of 2 exchanges per order.

Question 8

WHAT TYPE OF SHIPPING SERVICE DO YOU USE?

Accepted Answer

We use Standard Ground - USPS for free shipping.

*Under certain conditions, like high-value amounts, we may choose to ship UPS and have a signature required at delivery.

There is an option to get 2-day Shipping with UPS for an additional $9.99. Our shipping days are Monday-Friday.

Question 9

HOW TO: HAND WASHING

Accepted Answer

-Hand Washing-

Just as with machine washing and drying, heat is the enemy! Exposure to heat can shrink wool. Hand wash in cool water and air dry well away from a heat source like a fire or a radiator. To air dry, lay your Woolx flat, as hanging wet wool can stretch the shape. Merino wool is particularly quick drying, making hand washing and air drying especially convenient while camping or traveling.

Question 10

DOES YOUR COMPANY PRACTICE ETHICAL TREATMENT OF SHEEP?

Accepted Answer

All of the wool used to create our Woolx garments comes from Merino Sheep in Australia and is Woolmark certified. We insist that our wool supplier only use wool from farms that participate in the ethical treatment of their animals, and this includes humane shearing practices. As of 2019, all wool used to make Woolx clothing is CERTIFIED NON-MULSED and only comes from farms that absolutely do not practice mulsing.

* We appreciate your commitment to animal welfare, and absolutely share your concerns about the treatment of the animals we rely on for our business!

Question 11

WHAT ARE THE UPF RATINGS OF YOUR GARMENTS?

Accepted Answer

All merino wool provides natural protection from the sun. Natural wool absorbs radiation even when completely untreated by chemical processes. Different weights of wool fabrics provide different amounts of UPF protection. All 230g and 400g weight 100% merino knits, like our midweights and heavyweights, provide UPF 50 protection. Our thinner lightweight knits provide UPF 25 protection.

A UPF rating of 25 indicates the fabric of a garment will allow 1/25th (roughly 4 percent) of available UV radiation to pass through it. A garment rated UPF 50 permits only 1/50th (roughly 2 percent) UV transmission. This protection level is true to all 100% merino wool garments at their specific weights.

Question 12

I DON'T HAVE A DISCOUNT CODE. HOW CAN I GET ONE?

Accepted Answer

You can sign up to receive future e-mail updates, special offers, and discount codes on the bottom of the woolx.com home page under "SUBSCRIBE."

We also have a Facebook group if you're interested in joining. It has great information about our Woolx products and other great ideas from our Woolx family. You can find us at Discover Merino Wool: https://www.facebook.com/groups/discovermerinowool/

*You can also email or call our support to inquire about any sales or active discount codes we may have available at that time.

Email: support@woolx.com

Phone: (888) 465-7977

Question 13

WHERE CAN I SEE MY WOOLX CASH POINTS BALANCE?

Accepted Answer

You can view your accumulated Woolx cash points anytime by signing into your Woolx cash points account. You can then pick what amount of points you would like to redeem for a coupon code to use on your order.

Question 14

CONDITION OF RETURNED GARMENTS

Accepted Answer

All items must be returned in new, unworn condition.

Do not get makeup, heavy colognes or perfumes, or pet hair on the garment while trying it on as this renders it unsellable and, therefore, ineligible for return or exchange.

Simply stated, do not return items in a condition that would be unacceptable to you, if you received it in that condition.

Question 15

HOW LONG WILL SHIPPING TAKE?

Accepted Answer

We ship all orders within 1 to 2 business days Monday - Friday.

Please allow an extra day or 2 on Holiday sales. We also do not ship out on major Holidays.

All orders in our system are processed within minutes of being placed. Because of our automated order downloading and processing, we are unable to cancel, change, or modify orders once submitted.

We are not responsible for orders shipped to the incorrectly entered address by the customer. Please check that the shipping address is correct.

Question 16

ARE WOOLX GARMENTS ITCHY?

Accepted Answer

Every piece of Woolx clothing is made from ultra-fine merino wool, which is exceptionally soft and comfortable. It’s designed to be worn right next to your most sensitive skin*. Our merino fabric feels as soft as cashmere or a well-loved vintage cotton tee but with all the amazing performance features of merino wool!

*Though Woolx Merino is some of the softest, finest merino made, if you have sensitive skin or have known allergies to certain fabrics in the past, you can perform a patch test before wearing the garment. This is advisable for any brand of clothing you may purchase for individuals with sensitive skin. For information on performing a patch test, consult a medical professional.

Question 17

HOW TO STORE WOOLX TO PREVENT MOTHS

Accepted Answer

We've always found that cedar works the best to deter moths if you have an issue where you live. They make balls and blocks you can put in drawers or hang in closets. If cedar isn't doing the trick you can try storing your natural fibers in a plastic container that seals tight, like a storage bin or sealed plastic bag. Just be sure to take your wool out occasionally to let it breathe, and make sure that it is thoroughly cleaned before storing.

 However, sometimes they can be very persistent and the cedar blocks might not work! The best thing to do then is to seal up your wool stuff very tight and make sure it is super clean and does not have any moth larvae on it before you put it away. I have heard recommendations from people who put wool fabric in the freezer before storage to kill any insect eggs/larvae. But that is not something we have ever had to try ourselves.

Question 18

HOW DO I REDEEM MY WOOLX CASH POINTS?

Accepted Answer

You can redeem your Woolx cash points by logging into your customer account and then clicking on the "Woolx Perks" launcher. Under the "Rewards" section you can click "Redeem" next to the reward amount that you want to claim! It will then give you a coupon code to use on your order. Keep checking back, we also have new and fun rewards for you to claim!

Question 19

MY PROMO CODE DID NOT WORK

Accepted Answer

If your promo code did not apply to your order, please contact us at support@woolx.com by email or call us at 1-888-465-7977 Monday- Thursday from 9 AM EST to 4:50 PM EST and Customer service would be happy to help you!

Question 20

HOW DO I PROCESS A RETURN FOR A REFUND?

Accepted Answer

It is no problem to send your Woolx item(s) back for a refund. Orders returned for a refund are subject to a $5.99 restocking fee which will be deducted from your refund amount. Exchanges and store credits have free return shipping.

You can fill out our return form and print a pre-paid USPS return label or a QR code for UPS Happy Returns to ship your item(s) back to us, at the link below. You just need your order confirmation number and the shipping zip code of the order.

Returns for Refund will take 14-21 days after the QR code or shipping label is scanned.

https://returns.woolx.com

Question 21

TRACKING STATES THAT MY PACKAGE WAS DELIVERED, BUT I HAVEN'T RECEIVED IT YET. WHAT DOES THIS MEAN?

Accepted Answer

On rare occasions , the USPS tracking likes to get ahead of itself and will send out an automated email to a customer stating that their package has been delivered, when in fact it has not been. In this case, we usually advise our customers to wait 1 to 3 business day after receiving the delivery notification, and 9 times out of 10, the package will arrive the next day. If the package does not arrive within 1-3 business days then please contact the post office with your tracking number and then contact us to start a missing package claim for you.

Email: support@woolx.com

Phone: (888) 465-7977

Question 22

DO WOOLX LIGHTWEIGHTS PACK WELL?

Accepted Answer

Absolutely! That is why we call them the "perfect travel tee!" Our lightweight fabric can be rolled very tightly/compactly, and the natural crimp and stretch in wool fibers allows it to keep its shape and deters wrinkles. Nothing bounces back after packing like Merino wool!

Question 23

HOW LONG DOES IT TAKE TO GET MY WOOLX CASH POINTS?

Accepted Answer

Woolx cash points are automatically added to your account shortly after purchase. Once you have earned your Woolx cash points, they are available to use at any time.

Question 24

LINT OR STATIC

Accepted Answer

If you are having static cling issues with your Woolx garments, we always recommend tossing them in the dryer (no heat or low heat) with some dryer sheets or even a damp cloth to help get rid of the static. This usually does the trick. This can also help take lint and hair off.

Question 25

I NEED MY EMAILS COMBINED

Accepted Answer

Please email customer service at support@woolx.com and let us know which emails need to be combined and we will combine them and email you back!

Question 26

HOW MUCH DOES SHIPPING COST?

Accepted Answer

Woolx offers free shipping on every order. If you would like 2-day Shipping through UPS, it is an additional $9.99 fee. Shipping is free through USPS on USA orders only.

Question 27

MY WOOLX ARRIVED WITH AN ODOR. WHAT IS THE SMELL?

Accepted Answer

The smell on our shirts here is just the natural wool smell that comes from the lanolin in all sheep's wool. This is in no way harmful at all, and lanolin is actually often used as a moisturizer and is very safe to wear next to your skin. It's the lanolin in the wool that gives it its antimicrobial properties, which destroy the bacteria in sweat that creates body odor.

Generally, any smell from the lanolin is very faint and unnoticeable, however, occasionally some yarn will come from sheep with a naturally stronger odor, and this is usually more pronounced when the garment is wet, and will dissipate over time.

Question 28

WARRANTY ISSUE

Accepted Answer

If you are having issues with any of your Woolx garments can you please fill out our warranty form here: https://www.woolx.com/pages/woolx-guarantee. We will respond back to your email as soon as possible! Please include pictures!

Question 29

WHAT HAPPENS TO WOOLX CASH POINTS WHEN I MAKE A RETURN?

Accepted Answer

Woolx cash points earned on a returned purchase will be deducted from your account.

Question 30

CUSTOMER SERVICE

Accepted Answer

If you need any additional help we do have an online chat, or you can contact us at support@woolx.com or call us during business hours at 1-888-465-7977 Monday- Thursday 9 am to 4:50 pm.

Question 31

PILLING

Accepted Answer

Pilling is a natural, inevitable occurrence amongst products that are made using wool fibers. Pilling tends to concentrate in certain areas of a product that receive more of that friction, like the armpits, the back (especially if you often wear it whilst seated), and the sleeves (particularly around the wrists). Pilling isn’t a "forever" thing. 

In fact, after a few wears, pilling will happen less and less over time, as the loose fibers make their way to the surface. When you’re washing your clothing or items, make sure to turn them inside out, if possible.

Question 32

WHERE CAN I FIND MY TRACKING INFORMATION?

Accepted Answer

All USPS and UPS tracking information is sent via email. If you can't find your tracking information, please email us at support@woolx.com or call us toll free at (888) 465-7977 and we'd be happy to provide you with your USPS tracking number and additional tracking information. Our business hours are 9 am EST to 4:50 pm EST.

Question 33

WOMEN'S LEGGINGS GUIDE

Accepted Answer

Choose leggings by fabric weight, temperature & activity with the chart below:

https://www.woolx.com/pages/leggings-warmth-chart.

Our Mckenna leggings are a 250g Midweight. They are 38% Merino Wool, 46% Recycled Polyester and 16% Lycra.

https://www.woolx.com/products/mckenna-leggings-with-pocket

The Piper and Stella leggings are a 330g Heavyweight and are made with 85% Merino Wool, 12% Nylon and 3% Spandex. This fabric is our Duralite fabric.

https://www.woolx.com/products/womens-athletic-merino-leggings-with-side-pockets-piper

https://www.woolx.com/products/stella-merino-wool-leggings-for-women

The Piper and McKenna leggings are designed with 2 side pockets that you may use for your keys, phone etc.

The Stella leggings are designed with no side pockets and stylish back seams.

All our leggings have a classic legging fit, we recommend purchasing your normal size.

Frost Leggings- New Fall 2024! Extreme heavyweight base layer legging. Perfect to wear alone in the coldest of temperatures, or under snow pants for extra warmth. They have a classic legging fit and have the same design as our Piper Pocket Leggings. We recommend purchasing your normal size or size down if in between sizes. (85% Merino Wool, 12% Nylon and 3% Spandex) Heavyweight 400g

https://www.woolx.com/products/warmest-womens-black-leggings-frost-extremes?_pos=1&_psq=frost&_ss=e&_v=1.0

Question 34

CAN I USE BOTH MY WOOLX CASH POINTS AND A DISCOUNT CODE AT THE SAME TIME?

Accepted Answer

Woolx cash points cannot be combined with any promotional offers or other discount codes. They can be used on regular priced Woolx items, or when the prices are slashed directly on the website.

Question 35

CLEARANCE ITEMS

Accepted Answer

Our Clearance items are all final sale, meaning we cannot accept them as an exchange or refund. Clearance items are not damaged garments, they are garments that are no longer being made in a certain style or color.

Question 36

GIFT CARDS

Accepted Answer

Gift cards are delivered by email and contain instructions on how to redeem them at checkout. Our gift cards have no additional processing fees.

Gift cards cannot be sent to an email other than the purchaser. You can print the gift card or forward the gift card email to the recipient.
Gift cards are issued within 1 hour of purchase.

Question 37

HOW DOES THE REFERRAL PROGRAM WORK?

Accepted Answer

For every new customer referred to Woolx. The customer must be new and cannot have purchased from Woolx previously or ever signed up for emails from us. They must be a completely new customer. Please have your friend click on your referral code before creating an account. They will get a coupon for $20.00 off their order (must be over $50.00 order) and you will receive $20.00 off your next purchase of over $50.00

Question 38

100% WOOL ITEMS

Accepted Answer

We do offer some garments in 100% Merino wool. They are the:

Women's- Hannah Long sleeve top, Peyton turtleneck, Eva Tunic, Blair Tunic, Charlotte Puff Sleeve Top, Brooke 1/4 zip, Gia, Francesca, Macie, Chessy, Anna and Callie Hoodie

Men's- Explorer Base layer, Easton Shirt, Explorer 1/4 zip, Glacier long Sleeve, Prescott Turtleneck, Enzo and Vincenzo.

Backcountry Leggings and Artic Leggings

Unisex- Neck Gaiter, Balaclava Head Warmer, Journey Hat and the Saranac Throw.

Asher Tech Gloves and Stone Harbor Gloves , Kaylee Beanie and Holly Mittens

Question 39

SHIPPING TO USA ONLY

Accepted Answer

At this time we are only shipping to the USA

As of June 2024 we have had to discontinue shipping to Canada. Regulatory updates in Canada have introduced additional language labeling requirements for product packaging that requires dual languages printed on products and packaging for items shipped to Canada. You can read more about these requirements here:https://www.trade.gov/country-commercial-guides/canada-labelingmarking-requirements Unfortunately, due to the lower volume of shipments we send to Canada, implementing these changes would be cost-prohibitive at this time. Thanks again for checking on this and our apologies for any inconvenience.

Question 40

OUT OF STOCK

Accepted Answer

To be notified when an out-of-stock item will be back in stock, just select the size and color you want, and then a button will appear that says "Coming Soon! Notify Me When Available". Click it and make sure the correct size and color are selected, and then you can enter your email address. Once it comes back in stock, you will receive an email.

Question 41

EXCHANGES

Accepted Answer

Exchanges are sent at no charge via USPS. There is a limit of 2 exchanges per order.

Question 42

DO WOOLX CASH POINTS EVER EXPIRE?

Accepted Answer

Yes, Woolx cash points expire 1 year after the date it was added to your account if it goes unused.

Question 43

SIZING CHART FOR GARMENTS

Accepted Answer

We have a sizing chart on all of our garments. Once you select the product you are looking at on our website, you will see a "Size Chart" in Red above our size selection. There you will see the sizing chart and garment measurements as well as the fit and measurements of our models.

Question 44

SALE ADJUSTMENTS

Accepted Answer

We do not do sale adjustments or post date any sales.

Question 45

COMPARING SOME SUMMER WOOLX COLORS

Accepted Answer

Here are some pictures comparing some of our favorite colors!

Question 46

WHAT GARMENTS DO YOU OFFER IN PETITE SIZING?

Accepted Answer

Ellie pants- sizes XSM, SML, MED, LRG, XLG

https://www.woolx.com/products/petite-ellie-straight-leg-pants

Piper- sizes XSM, SML, MED and LRG

https://www.woolx.com/products/duralite-piper-pocket-petite

Stella- sizes XSM, SML, MED and LRG

https://www.woolx.com/products/womens-petite-stella-leggings

McKenna- sizes XSM, SML, Med and LRG

https://www.woolx.com/products/mckenna-womens-petite-merino-wool-leggings

Emerson Pants- sizes XSM, SML, MED, LRG, XLG

https://www.woolx.com/products/emerson-merino-wool-pants-petite-black

Question 47

WHAT GARMENTS DO YOU OFFER IN TALL SIZING?

Accepted Answer

Ellie pants- sizes SML, MED, LRG and XLG

https://www.woolx.com/products/tall-ellie-straight-leg-pants

Piper- sizes XSM, SML, MED, LRG

https://www.woolx.com/products/piper-talls

Stella- sizes XSM, SML, MED, LRG

https://www.woolx.com/products/womens-stella-everyday-leggings-tall-sizes

McKenna- sizes SML, MED, LRG and XLG

https://www.woolx.com/products/merino-wool-tall-leggings-woolx-mckenna

Emerson Pants- sizes XSM, SML, MED, LRG, XLG

https://www.woolx.com/products/emerson-merino-wool-pants-tall-black

Question 48

DIFFERENCE BETWEEN RYAN AND ZOEY HOODIES

Accepted Answer

Ryann Hoodie- The Ryann is a 210g/m² Lightweight Full Zip Hoodie. It has 2 zipper side pockets and a drawstring hood. It also has 2 inside pockets. This hoodie has a looser fit. We recommend purchasing your normal size.

https://www.woolx.com/products/womens-ryann-hoodie-lightweight-zip-sweatshirt

Zoey Hoodie- The Zoey is a 330g/m² Midweight full zip hoodie. It will be slightly thicker than our Ryann Hoodie. It has 2 side pockets without zippers and 2 inside pockets. There is no hood drawstring. We recommend purchasing your normal size, or go up one size for a relaxed fit.

https://www.woolx.com/products/womens-heavyweight-zip-up-hoodie-the-zoey

Both Hoodies are made with 85% Australian Merino Wool, 12% Nylon and 3% Spandex.

Question 49

DIFFERENCE BETWEEN CALLIE AND AVERY HOODIES

Accepted Answer

The Callie Hoodie is 100% Australian Merino Wool. It also has some additional seams through the hood and back of the arms. It has a drawstring hood.

https://www.woolx.com/products/womens-merino-wool-hoodie-the-callie

The Avery Hoodie is 52% Australian Merino Wool, 43% Polyester, 5% Spandex, with a recycled polyester exterior. It has a drawstring hood.

https://www.woolx.com/products/womens-merino-wool-hoodie-the-avery

Both the Avery and the Callie are Midweight.

Question 50

WOOLX SHACKETS

Accepted Answer

Sawyer Shacket- The Sawyer is a classic shirt Jac style with chest pockets button up design. This jacket is meant to have an oversized fit to wear many layers underneath. The Sawyer will be shorter than the Sutton jacket and have a looser fit. We recommend purchasing your normal size or size down for a more fitted look. It is an extreme warmth shacket.

https://www.woolx.com/products/sawyer-merino-wool-womens-shacket

Sutton Shacket- The Sutton Shacket is a classic shirt Jac style with chest pockets and button up design. This has a nice tailored fit and is meant to be more fitted to the body. It is an extreme warmth shacket. It will be longer than the Sawyer. It can be layered underneath slightly, but you may want to size up by one if you want to wear multiple layers. We do recommend purchasing your normal size.

https://www.woolx.com/products/womens-long-sutton-shacket

Oaklynn Waffle Shacket—This ultra-soft Merino shacket is designed for those who crave both warmth and sophistication during the colder months. Its slightly oversized fit makes it perfect for throwing over sweaters, turtlenecks, or a lightweight jacket. It has four functional pockets, including two hand pockets and two chest pockets. The Oaklynn is an oversized fit. If you want more of a regular fit, then order one size down.

https://www.woolx.com/products/oaklynn-womens-merino-wool-waffle-shacket-oatmeal

Question 51

DIFFERENCE BETWEEN TANK TOPS

Accepted Answer

Raegan- This top features a high crew neckline. This has a slim tight fit and has a generous amount of stretch. We recommend purchasing your normal size or size up one for a looser fit. (64% Australian Merino wool, 27% Nylon, 5% Spandex)

https://www.woolx.com/products/womens-reagan-ribbed-merino-wool-tank-top

Sloane- This top has a scoop neck and wide straps. It has a slim fit. We recommend purchasing your normal size or size up for a looser fit. (64% Australian Merino wool, 27% Nylon, 5% Spandex)

https://www.woolx.com/products/womens-sloane-ribbed-tank

Vivi- This top features a V-neck style with a wide strap, "Not as Wide as the Sloan". This top has a slim fit. We recommend purchasing your normal size or size up for a looser fit. (64% Australian Merino wool, 27% Nylon, 5% Spandex)

https://www.woolx.com/products/womens-vivi-ribbed-tank-top

Rosie- This is a sleeveless 4 Button Polo style. Perfect for all-season wear. This has a regular fit. We recommend purchasing your normal size or size up one for a looser fit. (38% Australian Merino wool, 57% Tencel,5% Spandex)

https://www.woolx.com/products/rosie-sleeveless-womens-polo

Here is a link to a great video showing our tanks!

https://www.youtube.com/watch?v=VQQthyRzO4M

Question 52

DIFFERENCE BETWEEN WOMENS SHORT SLEEVE TEES?

Accepted Answer

Mia- The Mia is a v-neck designed with Raglan sleeves and has a V-neckline. It is a Regular fit and we recommend purchasing your normal size, or up a size for a looser fit.

https://www.woolx.com/products/womens-v-neck-merino-wool-tee

Addie- The Addie has a subtle scoop crew neck design. The sleeves are slightly shorter than the Mia. It is a regular fit, we recommend purchasing your normal size, or up a size for a looser fit.

https://www.woolx.com/products/womens-merino-wool-crew-neck-tee

Liza- The Liza also has a subtle scoop neck. The sleeves are slightly longer than the Addie and has a nice relaxed fit. We recommend purchasing your normal size, or size down for a more fitted look.

https://www.woolx.com/products/womens-liza-t-shirt

Junie Tee- The Junie is a V-neck tee, This top is a loose fit. We recommend purchasing your normal size. This is much like the Mia but with more space and room for movement.

https://www.woolx.com/products/junie-tee-blue-gelato?_pos=1&_psq=ju&_ss=e&_v=1.0

All 3 garments are made of 85% Australian Merino Wool, 12% Nylon and 3% Spandex.

Here is a great video explaining the differences!

https://www.instagram.com/reel/C7RRz9NOBto/?igsh=MWYzaXdkeGN5d3NuNQ==

Question 53

DIFFERENCE IN WOOLX LONG SLEEVED WOMENS SHIRTS

Accepted Answer

We have got a great video for you on YouTube showing the difference between our long-sleeved shirts!

https://www.instagram.com/reel/C68tw4xO5Gm/?utm_source=ig_web_copy_link

Question 54

DIFFERENCE BETWEEN PARKER SWEATPANTS AND LOLA JOGGERS

Accepted Answer

Parker Sweatpants- These are classic relaxed fit sweatpant. They feature elastic knit ankle cuffs and an elastic waistband with a drawstring. We recommend purchasing your normal size, or size down for a tighter fit. (52% Merino Wool, 43% Recycled Polyester, 5% Spandex)

https://www.woolx.com/products/womens-merino-wool-sweatpants

Lola Joggers- These are fitted and should hit right about the ankle bone. They feature a wide elastic band with drawstring and elastic knit cuffs. We recommend purchasing your normal size or size up for a looser fit. (38% Merino Wool, 46% Recycled Polyester, 16% Lycra)

https://www.woolx.com/products/lola-jogger

Question 55

WOOLX DRESSES

Accepted Answer

Here are some of our fabulous dresses!

Lexie- This is a short-sleeved dress with a casual, breezy fit. There are no chest or side pockets. This dress is perfect to wear alone or to use as a cover-up for your bathing suit. The back length is longer than the front. Order your normal size or size down for a more fitted look.

https://www.woolx.com/products/womens-merino-wool-dress-the-lexie

Cassie- Has darts in the top portion of the dress and will have the perfect fit in the bust and arms. The Cassie is designed with patch pockets that can not be seen, they lay completely flat and do not bulge out on the sides. The Cassie has a crew neck. We recommend ordering your normal size.

https://www.woolx.com/products/womens-merino-wool-cassie-dress

Clara- Has a high crew neckline, two patch pockets, slight side slits, and has an A-Frame shape. This style has a tighter fit throughout the chest while swinging out and flowing more towards the bottom. This dress is true to size so we recommend ordering your regular size. If in between sizes order a size down.

https://www.woolx.com/products/womens-clara-dress

Lucia- Has a subtle crew style neckline with two tiers on the bottom, a ruffled hem and two side pockets and a gorgeous flowy fit. This dress is true to size and is a longer length. For anyone who is smaller chested or wants a tighter fit on top, we recommend sizing down. If shorter than 5'1" this will most likely be a maxi length.

https://www.woolx.com/products/womens-lucia-dress

Georgie- This is a short sleeve style dress that is perfect for all year round wear. The Georgie features a nice A-line frame, crew neckline, and 2 patch side pockets. This has a nice relaxed, easy-breezy fit. We recommend purchasing your normal size, or size down one for a more fitted look.

https://www.woolx.com/products/womens-georgie-merino-wool-dress

Rissa- This is a 3/4 sleeve Classic Travel Dress. It is ideal for Fall and Winter layering. This is an A A-line dress that does have a stylish back seam. It does have 2 convenient pockets. Perfect for work, travel, or casual outings. We recommend ordering your regular size.

https://www.woolx.com/products/rissa-long-sleeve-merino-wool-dress-black

Harlowe Ribbed Dress- This is a short-sleeve dress with an A-Line shape. It has 2 functional side pockets and is made of our ribbed material. This dress has a regular fit and we would recommend purchasing your normal size or sizing up for a more relaxed fit.

https://www.woolx.com/products/harlowe-ladies-ribbed-dress

Iris Ribbed Dress- This is a sleeveless dress with a flattering mid-calf length and side slits. It is made of our ribbed material and does not have pockets. This dress has a regular fit and we would recommend purchasing your normal size or sizing up for a more relaxed fit.

https://www.woolx.com/products/iris-ribbed-dress-wrinkle-resistant

Question 56

DIFFERENCE BETWEEN MENS TEES

Accepted Answer

The Endurance Tee is designed with a classic crew neckline. This tee has a regular fit, we recommend purchasing your normal size, or up one for a looser fit.

https://www.woolx.com/products/woolx-endurance-tee

The Ashton V Neck Tee is designed with a subtle v neckline. This tee has a regular fit, we recommend purchasing your normal size, or up one for a looser fit.

https://www.woolx.com/products/lightweight-mens-merino-wool-v-neck-t-shirt

Both are made of 85% Australian Merino Wool, 12% Nylon and 3% Spandex.

Question 57

DIFFERENCE IN MEN'S LEGGINGS

Accepted Answer

Back Country- These are midweight warmth and are perfect for traveling in late Summer- Fall. They have a slim base-layer fit. We recommend purchasing your normal size, or size up one for a looser fit.100% Australian Merino wool.

https://www.woolx.com/products/mens-merino-wool-base-layer-pants-midweight-x509

Arctic- These are heavyweight warmth perfect for traveling in late Fall-Winter. We recommend purchasing your normal size or size up one for a looser fit.100% Australian merino wool.

https://www.woolx.com/products/mens-heavyweight-merino-baselayer-pants-x705

Question 58

DIFFERENCE IN MENS LONG SLEEVE SHIRTS

Accepted Answer

Essential Tee- This is a lightweight long sleeve crew neck. It features raglan sleeves and underarm gusset. It has a regular fit. We recommend purchasing your normal size or size up for a relaxed fit (85% Australian Merino wool, 12%Nylon, 3% Spandex)

https://www.woolx.com/products/everyday-tee-for-men

Easton- This is a Classic crew neck long sleeve top. It is Midweight warmth and perfect to use as a base layer or worn alone. This has a snug fit. We recommend purchasing your normal size or size up for a looser fit. (100% Australian Merino wool)

https://www.woolx.com/products/mens-merino-wool-easton-top

Explorer Base Layer- This is a Midweight long sleeve base layer crew. It features 3" foldable cuffs. This is perfect to wear as a base layer, or alone all year long. This has a snug fit. We recommend purchasing your normal size or size up for a looser fit. ( 100% Australian Merino Wool)

https://www.woolx.com/products/mens-merino-wool-base-layer-shirt-midweight

Glacier Long Sleeve Crew- This is an Ultra Heavyweight long sleeve crew neck. It features 3 1/2" cuffs with thumbholes and a slight backdrop. This has a nice athletic fit. We recommend purchasing your normal size or size up for a more relaxed fit. (100% Australian Merino Wool)

https://www.woolx.com/products/warmest-merino-wool-base-layer-top-for-men-

Question 59

WOOLX VESTS

Accepted Answer

Stowe- This is a full zip vest, with one zip up chest pocket and 2 side pockets. It is designed with our Dense Bocule knit to help repel moisture. It has a nice relaxed fit for layering. We recommend purchasing your normal size.

https://www.woolx.com/products/woolx-stowe-merino-wool-vest-for-men

Baker- This is a full button-down vest with 2 upper utility pockets, a V-neckline and 2 side pockets. It is versatile for layering over or under. This has a nice, relaxed fit for full stretch and motion. We recommend purchasing your normal size.

https://www.woolx.com/products/baker-merino-wool-vest

York- This is a full zip vest with two zip up side pockets with one chest zipper pocket. This is perfect for everyday wear or as a layering piece. This vest has a regular fit. we recommend purchasing your normal size or size up one for a looser fit.

https://www.woolx.com/products/clearance-york-vest

Colbie Vest- Full zip up vest with two zipper side pockets. This is made with the same material as our Shackets, super soft Boucle knit. This has a regular fit, we recommend purchasing your normal size or size up for a more relaxed fit. (80% Merino Wool, 20% Polyamide) Ultra-Heavyweight 350g

https://www.woolx.com/products/colbie-vest?_pos=1&_psq=colbie&_ss=e&_v=1.0

Question 60

WOOLX SOCKS

Accepted Answer

Lightweight Socks:

Ankle- Rowan, Tempo and Amelia

Rowan- https://www.woolx.com/products/rowan-lightweight-no-show-socks

Tempo- https://www.woolx.com/products/tempo-sock

Amelia - https://www.woolx.com/products/amelia-lightweight-no-show-socks

Lightweight Crew socks:

Everyday Light, Dotalicious, Harbor, Plaid Crazy, Milo Socks

Everyday Light- https://www.woolx.com/products/everyday-cushioned-crew-socks

Dotalicious- https://www.woolx.com/products/dotalicious-lightweight-crew-socks

Harbor- https://www.woolx.com/products/harbor-lightweight-merino-wool-crew-socks

Plaid Crazy- https://www.woolx.com/products/plaid-crazy-lightweight-crew-socks

Milo- https://www.woolx.com/products/merino-tencel-milo-socks

Midweight Socks:

Crew Socks- Ember, Everyday Medium and Joey

Ember- https://www.woolx.com/products/ember-midweight-crew-socks

Everyday medium- https://www.woolx.com/products/discover-unisex-hiker-sock

Joey Sock- https://www.woolx.com/products/joey-midweight-socks

Heavyweight Socks:

Crew socks: Extreme Extra Cushion

Over the Calf: Extreme Extra Cushion

Extreme Crew- https://www.woolx.com/products/extreme-crew-socks

Extreme Over the Calf- https://www.woolx.com/products/extreme-unisex-cold-weather-boot-sock

Question 61

DIFFERENCE IN WOOLX WOMENS TURTLENECKS

Accepted Answer

Sage- The Sage has a ribbed design. This has a lot of stretch vs. the Peyton. This has a regular fit, not too tight, not too loose. We recommend purchasing your normal size, or size down for a tighter fit. (95% Australian merino Wool, 5% Spandex)

https://www.woolx.com/products/womens-ribbed-turtleneck-sage

Peyton- The Peyton is a traditional neat fitted turtleneck. It has a snug fit. We recommend purchasing your normal size or up a size for a looser fit. This is a perfect turtleneck for layering! (100% Australian Merino Wool)

https://www.woolx.com/products/womens-merino-wool-turtleneck

Question 62

DIFFERENCE IN WOOLX CARDIGANS

Accepted Answer

Kinsley- The Kinsley is thicker than the Paisley. It features two side pockets and has a longer length and should hit at mid-thigh. It has a nice relaxed fit for layering. We recommend purchasing your normal size, or size down for a closer to the body fit. It is a Mid/Heavyweight 330g.

( 85% Australian Merino Wool, 12% Nylon, 3% Spandex)

https://www.woolx.com/products/womens-kinsley

Paisley- This is a flattering fit cardigan. It features 2 side pockets and has a longer length. This is a perfect lightweight layering piece. The Paisley has a regular fit so we recommend purchasing your normal size, or size up for a looser fit. This has a closer to the body fit than our Kinsley Cardigan. (85% Australian Merino Wool, 12% Nylon, 3% Spandex) This is a Lightweight 210g.

https://www.woolx.com/products/paisley-merino-wool-cardigan

Question 63

DIFFERENCE BETWEEN WOOLX SKIRTS

Accepted Answer

Marilyn- The Marilyn is a flowy A design midi skirt. There are 2 functional pockets for easy storage on the go. She falls gracefully below the knee. This skirt is a regular fit so we recommend purchasing your normal size. It is made of 85% Australian Merino Wool, 12% Nylon, 3% Spandex

https://www.woolx.com/products/marilyn-merino-wool-travel-skirt-black

Monroe- The Monroe is a more of a straight skirt with a slit on either side. She falls right above the knee for a refined yet practical look. Perfect for work or dinners out it offers a polished look without compromising on comfort. This skirt is a regular fit and we recommend purchasing your normal size. It is made of 85% Australian Merino Wool, 12% Nylon, 3% Spandex

https://www.woolx.com/products/monroe-knee-length-merino-wool-skirt-black

Question 64

WOMENS SWEATERS

Accepted Answer

Women's Sweaters:

Gia- 5 Button up Style Sweater. This features a V-neck style cover-up with long sleeves. This has a regular fit. We recommend purchasing your normal size or size up for a more relaxed fit. ( 100% Merino Wool) Midweight

https://www.woolx.com/search?type=product&q=gia&options%5Bprefix%5D=last

Francesca- This is a Pullover style V V-neck sweater. This has a regular fit. We recommend purchasing your normal size, or size down for a more relaxed fit. (100% Merino Wool) Midweight

https://www.woolx.com/search?type=product&q=francesca&options%5Bprefix%5D=last

Quinn- Is a Ribbed 1/4 Zip sweater. It has a classic Quarter zip design with our ribbed material. It has 2 side pockets without zippers. It has a slightly oversized fit to wear multiple layers underneath. We recommend purchasing your normal size, or size down for a fitted look. (64% Merino wool, 27% Nylon, 9% Spandex) Heavyweight 320g

https://www.woolx.com/search?type=product&q=quinn&options%5Bprefix%5D=last

Brooke- Is a 1/4 zip sweater. This is the perfect slim/athletic layering piece. It has no side pockets, a pullover design, and has a generous sleeve length. This has a slim, athletic fit. We recommend purchasing your normal size or size up for a looser fit. (100% Merino Wool) Midweight 230g

https://www.woolx.com/products/brooke-1-4-zip?_pos=1&_psq=brooke&_ss=e&_v=1.0