You can print your choice of 2 return labels. Instructions for packing your package are at the bottom of the page.
Please make your selection below:
Print a Pre-Paid Return Label
To print a pre-paid return label simply press the button below, fill out the short form and press submit.
You can then attach the label to your package and hand it to a UPS Driver or drop it off at an authorized UPS pickup location such as a UPS Store, Pack & Mail, Staples or Office Max.
Please be sure to write down your tracking number so you have a record of shipment and proof of delivery.
This return label will be printed under our authorized reseller Hanks Clothing. Returns for Hanks Clothing and Woolx are processed in the same return center for quick return processing.
Click the Print Pre-Paid Return Label below (opens in new window).
* I understand that pre-paid return labels are not valid for international returns or where UPS delivery is not available.
Pre-paid return labels are only valid for the lower 48 US States. Not valid for Alaska or Hawaii.
Print a Self Pay Label
If you prefer to pay postage at the carrier of your choice simply press the below button to download a PDF label you can print and attach to the package. You can then take the package to the carrier of your choice to pay postage and mail the item back.
Packaging Your Return
Package your item securely and, if possible, re-use the box or packaging the item arrived in. Just cross out any addresses and bar codes on old labels before shipment.
When shipping your package back we highly recommend you ship it back with delivery confirmation and insure your parcel for the value of the items. If you use UPS they will provide you with a tracking number. Please be sure to keep a copy of this tracking number for proof of delivery. UPS shipping charges include insurance up to $100. Likewise, if shipping it back through the USPS you should request delivery confirmation and insurance. Be sure to keep a copy of your delivery confirmation tracking number. This ensures you're covered in case the package is lost in transit from UPS or the USPS. Feel free to call us toll-free at 888-465-7977 with any questions and we will be glad to assist you in processing your return.